Training & Development Glasgow Health and Social Care Partnership
Justice Star (Triangle Consulting Social Enterprise Ltd) is a tool used for supporting and measuring change in people who are involved in community based, criminal justice services. It is one of 44 Outcome Stars developed by Triangle Ltd.
The Justice Star has 10 outcome areas which form the points of a star:
- Accommodation
- Living Skills & Selfcare
- Mental Health & Wellbeing
- Friends & Community
- Relationships & Family
- Parenting & Caring
- Drugs & Alcohol
- Positive use of time
- Managing strong feelings
- A Crime free life
The tool is designed to be used in collaboration with service users to measure where the individual is on their journey of change and what is needed for them to achieve their goals.
Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) action plans are developed using a person-centred and a strengths-based approach to support individuals in making changes. Justice Star outcomes are aligned with the principles set out in National Outcomes and Standards for Social Work Services in the Criminal Justice System (2010) in promoting social inclusion and motivation for overcoming obstacles in order to live a crime free life.
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Justice Star was piloted by two Justice teams within Glasgow Health and Social Care Partnership (GHSCP) – Positive Outcome Project and Tomorrow’s Women Glasgow. Following positive feedback from practitioners within these services, GHSCP are adopting this tool to support the work undertaken with a wide range of individuals in conflict with the law. Five Social Work practitioners undertook Training for Trainers in 2021. They are now licenced trainers and delivering Justice Star training to local teams.
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“Justice Star training was really useful. The tool has supported me in my collaborative working with services users to explore and address needs. I have been using this tool with clients to positively plan a course of action with achievable outcomes, plus for my client it helps empower them to focus on what they want to change”.
Janice Findlay, Social Worker, Structured Deferred Sentence team.
Rolling out a new training programme has been challenging during Covid 19 with social distancing in place and the need to keep everyone safe. The training programme for Justice Star has been delivered to small groups of practitioners over Microsoft Teams. Using PowerPoint, online white boards and breakout rooms for discussions, are aiding in creating a positive and participatory learning environment as close to in house training events as possible.
So far Justice Star training has been delivered to Social Workers, Social Care Workers and Student Social Workers in Central services and the South area with North-West and East Justice areas remaining to be trained in using this tool. We are on track to have all Justice practitioners trained in the tool by the beginning of 2023.
“I’m really please Glasgow Health and Social Care Partnership has adopted the Justice Star for Criminal Justice staff. This provides a basis of constant key working for all Criminal Justice services, working in partnership with our clients and connects what is being done in Diversion from Prosecution with other services” Glenn Neilson, Social Care Worker, Diversion from Prosecution.
“The Justice Star is a great visual user-friendly assessment tool that is engaging and easy to follow for the service user. The clearly marked sections give direction to discussion, encouraging the service user to remain on topic while allowing for open questions to gather a wide range of information relevant to each section. The tool is good for getting an understanding of the service users views on the factors that affect their life and influence their offending behaviour. This assists in identifying areas of offence focused work as well as identifying the individual’s strengths.” Ruth Mitchell, Social Worker, Youth Court.
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“We are delighted to see the adoption and roll out of the Justice Outcome Star. Measuring and understanding the person-centric impact of the services that come into contact with people who experience the justice system in all of its forms is crucial. We can use analysis of this information to better inform what is working and what is not in terms of reducing the risks that someone will re-offend.
We know that life chances will be improved if we address the protective factors against re-offending such as health & wellbeing (including physical, mental, drugs and/or alcohol misuse), structure (education, volunteering, employment), improved relationships (family, friends – better links to community) and housing situation. If we can improve peoples’ life chances, then there is a body of evidence, set out in for example What Works to Reduce Reoffending: A Summary of the Evidence that tells us we will reduce the risk that people will return to criminality. These outcomes contribute to the overall purpose of the Community Justice Glasgow Partnership of reducing re-offending in our City and the wider national outcomes of living our lives safe from crime and disorder with fewer citizens being the victim of a crime.
Up to this point It has been difficult for us to demonstrate the person-centric outcomes set out in our Outcome & Performance Improvement Reporting Framework, going forward we anticipate that the analysis that will be available will form a significant part of our reporting and improvement actions. We hope to see further roll out of its use in future years”.
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